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1-800-989-4003

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FAQ

      Contact Us

1.     When Will I Get My Order?
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98% of orders received before 3 PM MST ship out complete the same day. Orders placed after 3 PM or on the weekend ship out the following business day. From there, FedEx delivers your package according the transit map below. Number of shipping days excludes the day your package ships, weekends, and holidays. For example, a package shipped on Monday to a location 4 shipping days away should arrive by the end of business on Friday. Also, look for an automatic email from FedEx with your tracking number. Be sure to check your spam folder, as this email frequently is marked as spam.

 FedEx Ground Shipping Map
2.      My Order Status Says Awaiting Payment.
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Our websites default order status is Awaiting Payment. Though your card is automatically authorized, it has not been charged. Your order status will change to completed when we process your order and charge the card.




3.     What If I Need To Order Less Than $45?
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Our minimum order over the phone is $45. However, you may order less than $45 through our website..

4.     Do You Offer Discounts?
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Yes! Our products are frequently on sale, and most products have quantity pricing available. Also, sign up for our email newsletter for exclusive coupons.

5.     Do You Accept PayPal?
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Not at this time. However, you can checkout on our site with any major credit or debit card.

6.     Do You Ship Internationally?
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We work with international customers around the world. To insure smooth transactions, we have put the following international policies in place:

1. Wire transfer in advance of packaging

2. No changes once order has been packaged.

3. Ex Works: Your freight company pick up from our door. Dimensions and weights provided to your freight forwarder after money has been received.

4. Minimum $2500 order

We can also ship to a freight forwarder within the Continental United States. Freight charges and packaging fees will be determined once you provide us with further shipping instructions, whether pick up from our location or shipped to your freight forwarder (within Continental United States). If these terms are acceptable, please send us the list of products that you are interested in. Note that additional customs and duties may apply and are the customer's responsibility

 
Phone:
1.303.989.4000
1.800.989.4003


Fax:
1.303.985.1702
Address
12371 Mead Way
Littleton, CO 80125


Email:
info@window-cleaning-supply.com

 abc Mobile App:
Quickly access our mobile store to check pricing and place orders. Also, instant updates, videos and more. Find us in the Google Play Store.





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